FAQs

Shipping

USA & Canada - Orders are shipped from our warehouse in Portland, Oregon via USPS. Shipping is $7.95 for orders under $50. We offer free shipping for orders $50 and up.

International - Orders to all other countries are shipped from our global warehouse in Hong Kong.

If shipping is not available at the check out page, please contact us for a shipping quote.

Prices quoted in US Dollars

Our Guarantee

Serabeena offers a total contentment guarantee. Meaning every kid who uses a Serabeena toy should be 100% happy, which is backed up by a satisfaction guarantee. If something’s not right, simply reach out.